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Feedback

If you have any feedback about 104.7 Canberra, you can email us here.
Please include your name, email address, the city you live in, and your comments.

 

 

COMMERCIAL RADIO CODES OF PRACTICE - LISTENER COMPLAINT FORM

All program content on this station (music, news, talk, advertisements, etc) is regulated by the Commercial Radio Codes of Practice (Codes).  The Codes also provide a complaints process through which any listener can make an official written complaint to a station if he or she reasonably feels that the station has broadcast a program which breaches the Codes.

On receiving a valid complaint, the relevant station must resolve the complaint by writing back to the complainant at the address supplied.  A complainant that’s not satisfied with that response is entitled to refer the matter to the Australian Communications and Media Authority (ACMA).

You may use this form only if you wish to make a complaint to this station that a program we broadcast has breached the Codes.  For a copy of the Codes, visit www.commercialradio.com.au or contact this station on 02) 6123 4103 during office hours.

 

You must provide the information below so that we can process your complaint and respond to you as required by the Codes.

A. PERSONAL INFORMATION

 

 

 

 

 

Title (e.g. Mr/Mrs)

 

Surname

 

 

 

 

Given Names

 

 

 

 

Address

 

 

 

 

State/Territory

 

Post Code

 

 

 

 

Phone: (optional)

 

Fax (optional)

 

 

 

 

 

 

 

 

You must provide the information below so that we can carry out our internal investigations to identify the program complained about.  Your complaint cannot be made more than 30 days after the broadcast.

B. COMPLAINT INFORMATION

 

 

Name of Station

 

Listening Area

 

 

 

 

Name of Program

 

 

 

 

Time of Broadcast

 

Date of Broadcast

 

 

 

 

Complaint Issue

 

 

 

 

Code Provision (if known)

 

 

 

 

 

Please provide a summary of your complaint.

C. SUMMARY OF COMPLAINT

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Please sign the form and send it to this station using the contact details below

Signature

 

 Date

 

FAX COMPLETED FORM TO: “Attention: Station Manager”, 02) 6123 4127 or POST TO: “The Station Manager, PO Box 106 Dickson, ACT 2602”

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